Dear Sir or Madam,
Thank you for giving us this opportunity to appeal. After receiving your warning email, we found that our products may violate Amazon’s Intellectual Property Policy. We immediately conducted an investigation and found that our products of ASIN: XXXX did violate the trademark infringement of the right owner, but please believe us that we did not intentionally do that. The following are the root causes of this incident and the measures we have taken to resolve and prevent it.
According to the patent number 8XXX mentioned in your warning email, we have checked relevant information in the official website of USPTO. I found that the keyword “XXX” I used in the Asin has been registered as a trademark. Here are the trademark infringemen owner’s message we checked out.
So, I changed the title and product description of the link in the background for the first time,deleted the words XXX, and contacted Amazon customer service to help me recheck it to ensure that other people’s trademarks no longer appear. We are aware that the problem has been positively modified and we have now made sure that there is no infringement.
We believe that with our continuous efforts, we will have a better understanding of Amazon’s sales policy and become an excellent Amazon seller. We would appreciate it if you could give us another chance.
We are looking forward to hearing from you.
by weibo big v AMZ-黄半仙